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E-Cig Frequently Asked Questions

What is E-liquid?
E-liquid is a combination of Vegetable Glycerine (VG), Propylene Glycol (PG), flavorings, and sweetener and nicotine (when applicable). These organic components come together to create e-liquid! It goes inside an electronic cigarette’s tank to deliver nicotine and flavor the consumer.

What is TPD?
The Tobacco Products Directive, TPD, is an EU directive that was passed and became law on May 20, 2016. It directs the sale of electronic cigarette products to meet certain criteria. Find more information here.

What is VG & PG?
VG is vegetable glycerine. It is also known as glycerol and is a simple polyol compound. It is colorless, unscented, and a sweet tasting, non-toxic viscous liquid.
PG is Propylene Glycol, also known as propane-1, 2-diol. It is synthetic and organic. This compound is a viscous liquid without color, is nearly odorless and provides faint sweetness.
You will find both VG and PG every day in products like toothpaste, ice cream, and chapstick. You will even find them in prescribed asthma treatments.

What Ratio should I get and their best use?
There is an effect on the consistency between the different ratios of VG and PG. VG is a thicker liquid that will create more vapor than PG. PG will carry the flavour. Thus, the more VG percentage (80% for example) the more vapor produced. The higher PG percentage (50%) the stronger the taste is produced.
80/20 vg/pg will deliver the most vapor with a faint sacrifice of flavour.
65/35 will deliver the best balance of both vapor and flavour.
50/50 delivers the most flavour and will deliver a throatier hit.

What is nicotine?
Nicotine is a parasympathomimetic stimulate that is potent and part of the nightshade plant family. Nightshade plants include tomatoes, potatoes, cauliflower and eggplants among others. In mammals, moderate nicotine use acts as a stimulant.
What is a good nicotine strength for me?
Choosing the right level of nicotine is objective. The following is a rule of thumb graphic for reference.

What is steeping?
Steeping is the process of allowing e-liquid to naturally oxidize over time to reach full flavour. Typically, it is a waiting game. The longer e-liquid is allowed to steep, the more potent the flavour will be.

Are art requests available?

They are! Request your wildest drawing for our talented art team to draw for you! Find more information here.

What is age verification?
It is a directive under the Tobacco Product Directive (TPD) laws. It is a requirement for European countries as of May 20, 2016. Selling to minors should never happen. As a result of the directive, and’s standard, age verification is implemented to ensure that customers are of legal vaping age.

The service provided for age verification is secure, and the information is not shared with anyone. Read our Privacy Policy for more knowledge of how we protect your information. You may be asked to provide your identification (driver’s license, passport, or residency card) AFTER purchase. This is in order to hold your products so they'll be available for shipping upon age verification. Once an account is verified, that name on the account remains verified and age verification for the customer is no longer necessary on that account, unless the billing address, shipping addressee, or name is changed.

Do I need to create a new account on if I have a .com or .eu account?
Yes. Create an account here.

What is Click + Collect?

It is a service to customers in the Dublin area! You can purchase online and collect your order through our distribution center, right here in Dublin! Learn more details here!
How long will it take to receive my order?
If you elect to have your order shipped to you, AN Post estimates 1-3 working days before your order is delivered. More information on shipping here!
What payment methods do you accept?
We accept all major credit cards, Visa, Amex, Master Card, and Discover. We also accept payment through PayPal!


Need help? We're available at +00 1-(844)-328-9445 Email us at or use Live Chat!

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